This includes:
You should report any conduct or activity which you reasonably believe poses a significant risk to our employees, the community, our property, our operations or our reputation (‘misconduct’).
You are encouraged to promptly make reports of misconduct, including:
According Art. 2, of Law 2/2023, In Spain one will be able to report on the following matters:
Reports under this policy can be made to:
In some jurisdictions, whistleblower reports must be made to specific authorised individuals to benefit from statutory whistleblower protections. The reporting channels listed above are authorised by DT Global to receive whistleblower disclosures. If you are unsure whether legislative whistleblower protections may apply to you, we encourage you to seek independent legal advice.
In some jurisdictions, you may be entitled to make a public disclosure. However, to benefit from legal protections, certain criteria may need to be met before you make such a disclosure. You should seek independent legal advice if you are considering making a disclosure of this nature.
According to the legislation in Spain, the DT Global Ethics Hotline must include the external channels applicable in Spain, which are the following:
- European Union: (https://commission.europa.eu/about-european-commission/contact/problems-and-complaints_en ).
- Independent Whistleblower Protection Authority. (Autoridad Independiente de Protección al Informante). [email protected]
Reprisal against any staff member who makes a report of misconduct , the ‘Whistleblower’, is strictly prohibited.
DT Global does not tolerate acts of retaliation against anyone who makes a report of misconduct or who participates in an investigation of possible wrongdoing. Some examples of reprisal and retaliation include
Please note that Law 2/2023 stablishes the need for inclusion of the right presumption of innocence and the honour of the investigated person.
Whistleblowers will be entitled to the protections outlined below regardless of whether or not the report actually uncovers misconduct, as long as you have reasonable grounds to suspect that the information you are disclosing concerns misconduct.
Employees who make a good faith report will not be disadvantaged in their employment by DT Global.
Specific protections available to persons who report misconduct include the following:
Many countries have enacted legislation to protect Whistleblowers. DT Global is committed to giving effect to any applicable protections afforded by such laws. Further, specific whistleblower protections contained in legislation may be available to staff depending on the facts of the report and staff location.
If Whistleblowers have any concerns or queries about the availability of whistleblower protections, it is recommended they seek independent legal advice on what whistleblower protections may apply to their circumstances outside this Policy.
DT Global provides training on the Whistleblowing policy as part of its compliance training. Specific training is available for senior managers and other employees authorised to receive whistleblowing reports.
The Chief Operating Officer and DT Global Legal team are responsible for the administration of this policy including:
The DT Global Ethics Hotline enables you to:
Whether or not you choose to report anonymously, your report will be treated confidentially within seven (7) days of receipt of the communication, an acknowledgement of receipt must be sent to the whistleblower. (Article 9.2(c)).
Whether you report via the DT Global Ethics Hotline or using our internal process, the DT Global Legal team (or if appointed, external investigators) will acknowledge receipt of the report and will contact you during key stages of an investigation such as when the investigation process has begun; while the investigation is in progress; and after the investigation has been finalized. If you make an anonymous report, you can agree to receive notifications of updates or further communications from DT Global. If you do not select this option, you will only be able to see updates or further information if you log into the portal regularly to check.
All reports received will be assessed and may be subject to an investigation. The objective of an investigation is to determine whether there is enough evidence to substantiate or refute the matters reported. Any ensuing investigation will be objective, fair and independent and will preserve confidentiality.
To the extent it is practical, investigations will be independent of the Whistleblower, any individuals who are the subject of the report and the department or business unit involved. If considered necessary, DT Global may appoint external investigators.
All staff are expected to cooperate in the investigations of reports.
Following an assessment or investigation, DT Global will determine the appropriate corrective actions, such as process improvements, accountability or discipline measures. The investigation must be concluded within three (3) months from the date the report is received. If no acknowledgment of receipt is issued, the period begins seven (7) days after the report was submitted. In cases of particular complexity, this period may be extended once, for an additional three (3) months. Any staff member who is the subject of a report will be advised about the subject matter of the report as and when required by principles of procedural fairness/natural justice and prior to any adverse findings being made. DT Global will determine the most appropriate time to inform the staff member.
Any staff member who is the subject of a report may contact the DT Global Employee Assistance Provider for support services such as counselling.
If compliance with DT Global's confidentiality obligations will prevent it from conducting a fair investigation, DT Global will discuss this with the Whistleblower (if possible) before progressing the matter and otherwise, may be unable to finalise the investigation. When a report refers to a criminal offence it must be immediately referred to the Spanish Public Prosecutor´s Office (Ministerio Fiscal). If the facts affect the financial interests of the European Union, it shall also be forwarded to the European Public Prosecutor´s Office. (Article 9.2(j) of Law 2/2023).
Furthermore, it is important to mention that in Spain the person being investigated has the right to be heard at any point throughout the investigation and to be informed of any actions or omission against them. (Article 9.2(f) of Law 2/2023).
To help make DT Global a fair, safe and honest place to work, and to protect the communities we work with. Misconduct can have a negative effect on our projects, the work environment, and DT Global’s reputation. By reporting misconduct you can help ensure our team and our communities are safe and secure, and help save money by detecting fraud, that can be better invested in our people and program outcomes.
Most cases reported are uncovered through tips from honest people who are not sure of their facts. That is perfectly all right. It is not expected you will know every last detail. Reporting what you do know is enough.
Whistleblowers will be entitled to the protections outlined in the Whistleblowing Policy regardless of whether or not the report actually uncovers misconduct, as long as you have reasonable grounds to suspect that the information you are disclosing concerns misconduct.
Yes, refer to the protections outlined in the Whistleblowing Policy. However, when you report anonymously it can be more difficult for DT Global to take action. Consider reporting through the Ethics Hotline, which is purposely designed to protect your identity, but allows DT Global to provide updates or request additional information..
Reports which relate solely to personal work-related grievances, and that do not relate to detriment or threat of detriment to the person making the report, should be raised and discussed with your Human Resources representative, your Manager or by following any applicable Complaints and Grievance procedure. These types of grievances will not typically qualify as whistleblower disclosures and you will not be entitled to the whistleblower protections outlined in the Whistleblowing Policy.
Specific examples of grievances that may be personal work-related grievances (and are not covered by the Whistleblowing Policy) include:
However, the following types of personal work-related grievances may be covered by the Whistleblowing Policy:
(a) reports which include information about misconduct, or information about misconduct which is accompanied by a personal work-related grievance (mixed report); or
(b) situations where the report maker suffers from or is threatened with detriment for making a report.
Finally, making a report which you know is not true or deliberately making a false report is a violation of DT Global’s Code of Conduct and will be treated accordingly. If you deliberately make a false report, the protections described in the Whistleblowing Policy and local laws and regulations may not apply to you.
Reprisal does not include administrative action that is reasonable to take for the purpose of protecting a Whistleblower from detriment (e.g. moving a Whistleblower who has made a report about their immediate work area to another office to prevent them from detriment) or managing unsatisfactory work performance, provided the action is in line with the DT Global's performance management framework.